Consumer Privacy Statement & Refund Policy
Protecting your privacy is important to us. We hope the following statement will help you understand how Dynamic Police Training collects, uses and safeguards the personal information you provide to us on our site.
I. What information we collect
We collect no information from consumers visiting the website, unless it entered by the consumer requesting contact or when making a purchase. Information posted on Dynamic Police Training is primarily designed for sharing within the law enforcement community. Consumers who purchase a product from this website will provide limited information to allow Dynamic Police Training to fulfill their order. This information may include a name, email address, credit card information, mailing address and telephone number.
II. How we use the information we collect
Information collected is used for two purposes only. First, we will use your information to fulfill an order. Second, we will use your information to alert you when a new product is available from Dynamic Police Training that may be of interest to you. You may opt out of notification requests by emailing or calling us.
No information is ever shared with anyone outside of Dynamic Police Training for any reason.
III. How we handle consumer inquiries/issues
If you have any problems with an order or product, please contact us by email or phone.
IV. Refunds
If you are unhappy with a book or CD/DVD purchase from Dynamic Police Training, return it within thirty (30) days of purchase for a full refund along with an explanation of the reason for your dissatisfaction. Refunds will be issued to the credit card used to make the purchase or via check.
If you are unhappy with access to an electronic service you purchased through us, such as Video Central or Officer Down Online, contact us with your concerns. We will do our best to make it right or issue you a refund.
If you are unhappy with the purchase of an electronic file (PDF) of a book, contact us. Our PDF files are not protected from redistribution or copying, so no refunds for PDF files can be issued if they have been opened by the recipient.
V. How we protect your information
Dynamic Police Training uses SSL technology to protect information transmitted over the internet. Our POS system is Paypal. Access to your personal information is limited to ensure no release of information occurs. Your transactions are safe and secure with us.
VI. How to contact us
You can reach us by phone or email. We look forward to helping you.
Telephone: 571-329-2084 Email
I. What information we collect
We collect no information from consumers visiting the website, unless it entered by the consumer requesting contact or when making a purchase. Information posted on Dynamic Police Training is primarily designed for sharing within the law enforcement community. Consumers who purchase a product from this website will provide limited information to allow Dynamic Police Training to fulfill their order. This information may include a name, email address, credit card information, mailing address and telephone number.
II. How we use the information we collect
Information collected is used for two purposes only. First, we will use your information to fulfill an order. Second, we will use your information to alert you when a new product is available from Dynamic Police Training that may be of interest to you. You may opt out of notification requests by emailing or calling us.
No information is ever shared with anyone outside of Dynamic Police Training for any reason.
III. How we handle consumer inquiries/issues
If you have any problems with an order or product, please contact us by email or phone.
IV. Refunds
If you are unhappy with a book or CD/DVD purchase from Dynamic Police Training, return it within thirty (30) days of purchase for a full refund along with an explanation of the reason for your dissatisfaction. Refunds will be issued to the credit card used to make the purchase or via check.
If you are unhappy with access to an electronic service you purchased through us, such as Video Central or Officer Down Online, contact us with your concerns. We will do our best to make it right or issue you a refund.
If you are unhappy with the purchase of an electronic file (PDF) of a book, contact us. Our PDF files are not protected from redistribution or copying, so no refunds for PDF files can be issued if they have been opened by the recipient.
V. How we protect your information
Dynamic Police Training uses SSL technology to protect information transmitted over the internet. Our POS system is Paypal. Access to your personal information is limited to ensure no release of information occurs. Your transactions are safe and secure with us.
VI. How to contact us
You can reach us by phone or email. We look forward to helping you.
Telephone: 571-329-2084 Email